This policy covers how Kilian Hardware treats personal information that Kilian Hardware collects and receives, including information related to your past use of Kilian Hardware products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.
This policy does not apply to the practices of companies that Kilian Hardware does not own or control, or to people that Kilian Hardware does not employ or manage.
We do not sell or rent your personal information to outside parties.
We do not sell or market any products or services to you without your consent.
Information Collection and Use
Kilian Hardware collects personal information when you place an order or call or fax or email us and provide us with this personal information.
When orders are placed electronically through the website, your credit card information is never viewed by any Kilian's employee, nor is it ever stored on any computer owned or operated by Kilian hardware. We can only bill your credit card once for each order placed. We cannot re-use a credit card number at a later date.
When orders are placed over the telephone, your credit card information is keyed only into a credit card terminal and no record is ever made of your credit card. We are unable to re-use a credit card number at a later date because no record is ever made of it.
Kilian Hardware uses information for the following general purposes: to fulfill your orders for products, contact you regarding quotes and replying to information requests. Kilian Hardware does not make unsolicited sales calls or send unsolicited emails for advertising or marketing purposes.
Information Sharing and Disclosure
Kilian Hardware does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products you've requested, when we have your permission, or under the following circumstances:
We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.
Kilian Hardware is hosted by Yahoo! Store and uses Yahoo! Shopping Cart. Yahoo! may set and access cookies on your computer but none of this information is used by Kilian Hardware.
Your Ability to Edit and Delete Your Account Information and Preferences
Upon request, we will delete any customers information from our active customer database. We retain records of completed sales and records of packages shipped.
Confidentiality and Security
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards to protect personal information about you.
Kilian Hardware may update this policy.
Questions and Suggestions
If you have questions or suggestions, please contact us at:
8450 Germantown Avenue
Philadelphia, PA 19118
Effective Date: October 27, 2006 Updated October 10, 2013.