FELCO 2/91 Springs
Delivery came faster than anticipated. They sent it priority mail and the shipping charge was only 5 cents more than their actual cost! The product was exactly what I had ordered and the product cost was actually slightly less than I could find elsewhere.
I like the fast service, good prices and fair shipping policy
Service was as advertised which is rare anymore. There was no added on handling charge and the postage charge was at cost. I have already recommended Kilian Hardware to other Rose Society members.
Enjoyable overall ordering experience. Suggestions for the future: repeat order discounts, discount shipping, more merchandise.